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salesforce logoHere at BurnsideCloud we are Salesforce experts. Our specialty is administration, app building and technical writing. We are partnered with all manner of specialists.

Our goal is to provide excellence in remote Salesforce consulting, and be a leader in this niche, worldwide. The journey never stops to learn and contribute more.

This website serves as a platform to publish useful content and to showcase what expertise we have to offer. Check out our Blog for useful content.

Go to About to learn more about our managing consultant, Tom Burnside.

We love it when people reach out, even just to say hello. There are no stupid questions! Go Contact to enquire or set up a free consultation.

Recent Posts

Understanding the Release Process

Every four months, Salesforce does a “release”. This is where new features are added. This is a fairly transparent, even collaborative process; given the vast numbers of stakeholders involved. Seasonal releases are in Summer, Winter and Spring. On the Salesforce Success Community there is something called the Idea Exchange. This is where anyone can submit ideas, or vote … Continue reading Understanding the Release Process

How to Create an Opportunity Report and Dashboard

One common use of reports and dashboards is to display Opportunities data. There are two steps involved in doing this: Create an opportunities summary report Create a dashboard based on the above report   To create an opportunities report: Begin by opening the Sales app Click on the Reports tab Click New Report Under Report … Continue reading How to Create an Opportunity Report and Dashboard

Introduction to Salesforce

Salesforce is a cloud-based platform designed to help businesses sell, service, market, analyse and connect with their customers. It has standard features in the form of apps, which facilitate cloud storage, automation and communication. Beyond standard functionality, the platform itself can be customised to meet individual business needs. At its core, Salesforce is a CRM. … Continue reading Introduction to Salesforce

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